The Guide to Direct Commerce Systems and Services is designed to be the only comprehensive source of information about all the major types of systems and services required to manage a direct commerce business (eCommerce, catalog, call center, and fulfillment center). These systems include:
• Enterprise Order Management
• Warehouse Management
• Manifesting
• Database Analysis
• Merchandise Forecasting
• eCommerce Platforms
• Shopping Carts
• Website Analytics
• Content Management
| Services include:
• Database Marketing
• Payment Processing
• Third-party fulfillment
• Third-party call centers
• Third-party full-service
• Website design
• Catalog Design
• List Management
• Search Engine Optimization
|
Systems and Services Listings
Each system and service included in our listings is profiled in detail, with information provided by the participating vendor. You can get an overview of the systems and services on the site by clicking on the Systems/Services tab on the Nav Bar.
To view the detailed listings of participating systems or services, select the type of system or service from the drop-down list on the main Navigation bar. This will display the full roster of solutions or service providers for that category. Selecting any of those options will display a "menu tree" of features and functions, from which you can select individual listings of detailed features and functions.
For some listings these include testimonials, sample screens and reports, and reviews of the individual systems and services by the "domain expert" for that type of system or service. Reviews must be purchased; all other site content is free of charge.
Reviews
Reviews (not yet available) may be purchased for $45 each, or $295 for all the reports in a category. Click on the "Review" section for any system or service for specific ordering options.
Prototype RFP
In the near future, you will be able to use this site to generate a "prototype Request for Proposal" by filling out the same feature/function listings the vendors have used, indicating which features and functions are required, nice to have, or not necessary. The system will then generate a report (in .pdf format) listing the five systems that come closest to meeting your requirements. The cost of this report will be $995.
For further information, contact Ernie Schell,
ernie@schell.com