3EX
Exact Abacus Ltd.
Multi-channel retailers are reducing costs and improving efficiency by outsourcing business software. Exact Abacus have lead the way with hosted software services since 2000. Total SaaS™ is an outsourcing framework that provides supply chain, demand management, stock control and marketing software as hosted services. Licensing, hosting and support is provided by Exact Abacus 24/7, with costs linked to usage. Relax with Total SaaS™. Reduced IT costs, no capital expenditure and total peace of mind!
|
|
|
AMO is a comprehensive, feature-rich application suitable for the control of any size or type of mail order operation. Whether your customer orders over the phone, by post, the Internet (including Web TV), IVR (Interactive Voice Response) or from a retail outlet, AMO handles all these different media with a totally integrated solution.
|
|
Arx
Safewire Ltd.
How many software companies do you know who have actually managed a successful multi-channel, mail order business themselves? You won’t need to explain much to Safewire, their staff know what you’re talking about, they’ve done your job.
Safewire Arx is an integrated, multi-channel business system. It features modules for running every aspect of a mail order business; from sales order entry to warehouse management to dynamic website generation.
|
|
Auria
Micro Data Systems Ltd.
Our modules cover Telephone Sales, Ecommerce/Web Integration, Catalogue Sales, EPOS Integration, Contact Management, Activity Management, Marketing, Stock Control, Purchasing, Manufacturing, Product Builds, Time Recording, and End User Reporting
|
|
ChainSoft
Chain Software Ltd.
Includes warehouse, stock control, and EPOS modules.
For clients who either don't have the physical space or in-house expertise to maintain a local trading solution we have created a new service; ChainHost.
The ChainHost concept is simple; we will host your software solution therefore rather than people in the call centre or warehouse accessing a server located in the same building; they access a server located in our secure data centre.
|
|
|
Our Control Point system is:
- Designed to be used by 1 to 250 users on a stand alone or server basis.
- Will automatically import orders direct from your e-commerce Website.
- Will handle simultaneously orders from the Website and call centre team.
- Cost of the software can be scaled to suit your size of operation.
- handles Postcode checking for telephone orders
- Partial shipments system
- Stock management
- Email confirmation of orders
- Shipping management.
- Integration into Sage Line 50
We are also specialists in e-commerce; Whatever your requirements we can develop our core e-commerce systems to suit your specific needs.
|
|
|
Our hosted solution (licensed option) is a single, multi-functional application designed to radically simplify your order processing, fulfilment and transactional needs. Modules include order processing, ecommerce, credit card processing, warehouse management, stock management, fulfilment, CRM, and accounts integration. Through NetCallidus (our dedicated internet marketing company) we are the first in the UK to offer world-class Search Engine Optimisation.
|
|
|
Delstree Control provides a state-f-the-art, quick and easy-to-use order management software package that is feature-rich for today's multi-channel retailers to drive their businesses forward. It has been designed to operate in a B2B and/or consumer sales environment providing multiple payment options that allow a single system to drive account and card payments.
The system can be tailored to fit in with most operational requirements.
Includes:
Stock Control
Customer Services
Order Management
Pick, Pack & Despatch
fully integrates with Sage Line 50
Fully integrates with Spicers stock, POP & web
E-commerce Integration
Reporting
|
|
|
Delivering truly integrated functionality, the Elucid system includes:
- Call Centre/CRM
- Supply Chain Management
- Marketing & Lists
- Webshop
- Retail EPoS
- Business Intelligence
Elucid is implemented in over 50 leading multi-channel retailers and fulfilment companies.
Benefits:
- Future Proof, built upon open standard Microsoft technology
- Easy & Intuitive to use, key departmental features are grouped together for speed and efficiency
- Flexible Yet Powerful, contains industry specific functionality that is easily configured to suit your needs
- Instant Access to Business Information, via many standard reports and business intelligence options
- Strong Integration Capabilities, to best of breed systems for accounting, postcode look up, credit card payment and telephone integration
|
|
|
ENTERPRISEactive comprises:
ORDERactive, which can manage in real time every aspect of your order management process and provides the management information to help you run a profitable business. So, from stock management, procurement and warehousing to customer services involving orders and enquiries through to analysis, segmentation and data extraction for direct marketing.
WMSactive, an innovative warehouse management solution to manage the high volume of small orders associated with ‘direct order’ operations. It is a fully automated system which scan cope with the complexities of refunds, swaps, returns or multiple deliveries on the same order.
PSMactive enables procurement teams to exercise complete control over every aspect of purchase and supply in a global marketplace. When combined with real time information from order management and warehousing solutions it provides a system which helps make procurement smooth and efficient.
|
|
|
EuroMACS is a fully featured Multi-Channel Retail Management System that supports the complete retail lifecycle in a totally integrated way. It's highly scaleable nature means that it is capable of supporting large and international businesses that are transacting 5,000 sales orders per day and above without any loss of functionality or performance. The system runs in both Unix and Hewlett-Packard proprietary environments and can use IBM's DB2 as its database engine for maximum integration with other software systems.
The software displays its HCCM Group heritage by supporting the wide range of business functions commonly found in distance selling organisations. The system delivers excellent robustness combined with a superior level of usability directly derived from extensive customer feedback. It supports order input from today's mix of sales channels; mail-order, telephone, and website, as well as excellent integration with the well respected Genesis Total Solutions (GTS) accounting system.
|
|
|
Kameleon-Direct is a fully featured Multi-Channel Retail Management System that supports the complete retail lifecycle in a totally integrated way. It's highly scaleable nature means that it is capable of supporting businesses that are transacting anywhere between 100 and 10,000 sales orders per day without any loss of functionality or performance. The system runs in the Microsoft Windows .NET environment and uses SQL Server as its database engine for maximum integration with other software systems.
The software displays its HCCM Group heritage by supporting the wide range of business functions commonly found in distance selling organisations. The system delivers excellent robustness combined with a superior level of usability directly derived from extensive customer feedback. It supports order input from all of today's sales channels; mail-order, telephone, EPOS and website, as well as real-time integration with the popular Sage Line 50 accounting system.
|
|
Khaos Control
Keystone Software Development Ltd.
SALES
Sales Orders, Quotations & Customer Returns
Back orders with automatic stock assignment
Invoice management (picking, packing, etc)
Catalogues pricing and request handling
Customer & customer group price lists
Discounts, special offers, promotions & prompts
Repeat ordering via telesales call lists
Credit card & courier system integration (opt)
Inbuilt post code address finding (opt)
CRM
Communication Log
Prospect management
Narratives against stock items
General, invoice and picking notes
Comments and complaints
Customer order histories
User defined attributes
Events Booking
Selections for mailing and auto emailing
FINANCIALS
Multi currency
Cash book
Sales/purchase ledger
EC sales list and intrastat reporting
Credit control
Nominal ledger
VAT registe
Trial balance
Trading experience
Cash flow forecast
Profit & loss
Balance sheet
Sage export
PURCHASING
Supplier management
Purchase orders
On order listings
Supplier deliveries (goods-in)
Quality checking
Supplier returns
Purchase invoicing
Recommended reordering
Job costing
STOCK
Multi site/depot
Multi unit (stocking & buy/sell)
Image database
Sophisticated stock control
Fast stock look-up facilities
Builds & relationships
Audit trails
Reorder levels
Serial numbering
Adjustments/stock take
Product analysis
Traceability & Bar coding
Stock valuation: FIFO, Average, LPP & Std
Integration with scanning equipment
MISCELLANEOUS
Inter-application messaging
Task list with time recording
Central searchable contacts list
Report generator and list management
Optional time-log section
Database management
Attach external files to communication log
Appointments/actions diary with reminder system
Dynamic sales analysis & campaign tracking
|
|
Maginus ERP
Maginus Software Solutions
End-to-end capabilities:
- Sales, Marketing & CRM: user-friendly tools for customer lifecycle management
- E-commerce: real-time web store with true back office integration
- Supply Chain, Logistics and Assembly: deep functionality for small and large-scale operations
- Financials: best-in-class financial management and intelligence
- Workflow: automate processes to increase accuracy, reduce manual effort and cost
- eXtensible Architecture: extend your capabilities as business needs dictate
- QuickStart: fast-track your Maginus solution
. You can manage all customer, product, pricing and inventory information and make it available in real time wherever it’s needed – from warehouse to website, call centre to boardroom. Your customers get a fast, informed and professional service, and you get the visibility you need to identify new revenue opportunities and optimise margins across your business – whether you’re up-selling in the call centre or creating more efficient picking lists in the warehouse.
|
|
|
Feature Hightlights
- Customer Management
- Order Entry
- Order Processing
- Inventory Management
- Purchasing
- Accounting
- Reporting
- List Management
- Address Correction and Verification Service
- Web Commerce with SiteLINK, or
- Third Party Ecommerce Solutions
Developed in the US, fully supported locally in the UK
|
|
|
OPTIONS is a specialist system for all business-to-consumer and business-to-business mail order, direct marketing and distance selling enterprises.
OPTIONS is used by many market-leading companies in sectors as diverse as fashion, books, gifts, gardening, consumables, wine, continuities, specialist tools and equipment and third party fulfillment. OPTIONS users have won awards in categories including ‘Best Transactional Website’, ‘Best Multi-Channel Business’, ‘Best for Outstanding Customer Service’ and ‘Best All Round Catalogue’. These include well known names such as The White Company, Charles Tyrwhitt, Imperial Tobacco Limited, Rohan Designs, Splendour, Bibliophile Books, Thomas Pink, Long Tall Sally, Bradshaws Direct, Mr. Fothergill’s Seeds, and many more.
|
|
PRIAM
Priam Software Ltd.
- PRIAM ERP: Over 2000 programs to manage e-commerce, mail order, shop sales, manufacturing, stock control, accounts and database marketing.
- e-commerce and CMS: a complete content management and e-commerce solution providing a new generation of web development tools.
- CRM Sales Manager: Contact management software to enable your sales, marketing, customer service and support teams to improve the management of their relationships with customers and prospects. Links seamlessly to PRIAM ERP.
- CRMagic: The only CTI/CLI enabled user-definable scripting system for call centres that links seamlessly to full back office ERP/CRM.
- PRI-POS Point of Sale: A new generation of Point of Sale software and hardware. Touch screen entry into a full ERP/CRM system provides true multi-channel capability. Delivered with the very latest chip and pin technology.
- Royale: the only fully integrated system for music publishers that manages sales, royalties, licensing, rentals, e-commerce and distribution. It is built upon the PRIAM ERP/CRM package and is used by major music publishers in the UK, Germany and the United States.
|
|
|
Transactor Advantage is a windows-based intuitive front-line application incorporating Sales Order Processing, Customer Relationship Management and Dynamic Stock Control.
The product integrates with an industry approved financial accounts system, Access Accounts, and powered by one of the most respected database systems in use today, Advantage Database.
Intuitive, Easy-to-use and affordable. A solid backbone for mail-order processing by phone/mail/web shop. Successfully used by clients ranging from small start-up companies to a medium sized national plc.
For small businesses on a tight budget we offer our start-up scheme to allow the system to grow with the company.
|
|
|
Trilogy comprises:
- Call Centre Management
- Campaign Management
- Customer & Contact Management
- Fulfillment Management
- List Management
- Marketing Management
- Production Management
- Reporting & Business Intelligence
- Retail, Electronic Point of Sale
- Stock/Inventory Management
- Subscription & Continuity Sales
- Web & Electronic Commerce
Trilogy allows you to make more profit by reducing inefficiencies, to produce a significant increase in sales by improved marketing and a personalised service to ensure customer retention.
|